Contact Us

Online Chat Support Hours (Eastern Time)

5:00 AM – 12:00 PM (Noon)

5:00 PM – 12:00 AM (Midnight)

During this time, you can click the chat icon in the bottom right corner of the screen to chat with our online support team immediately.

Outside of Online Support Hours

         Please  send an email to info@coveclover.co, and we will reply to you as soon as possible.

Estimated response time: Within 72 hours.

Contact Guide

1. Chatbot/Online Chat
Before contacting our customer service team, we recommend using our chatbot for quick answers to frequently asked questions.

If your question is not answered, please leave a message in the chat, and we will reply via email within 1-3 business days.

2. Customer service email

Send an email to info@coveclover.co To expedite the resolution of your issue, please include your order number in the email. Do not use school or company email addresses unless there is a delivery problem.

If you do not receive a reply within 3 days:

Your email may not have been delivered. Please resend it.

Please check your spam/junk mail folder; our replies have been filtered out.

If you cannot reach us by email, you can contact us through social media.

3. Social Media

Instagram：@Coveclover

Pinterest：@Coveclover

TikTok：@Coveclover

4. Company Address:

COVECLOVER LLC，

8735 Dunwoody Place, STE N5 Atlanta, GA 30350，US，

We typically respond within 1-3 business days. Average response time: 24 hours.

Wholesale Inquiry

For wholesale-related questions, please contact us.info@coveclover.co

5. Shipping Information

During extreme weather or peak seasons, shipping times may be delayed. If you encounter any logistical issues, please contact us and we will expedite the process.

Thank you for choosing Coveclover! We are committed to providing fast and reliable customer support.