Privacy Policy
Thank you for visiting Coveclover.co (the “Website”).
This Privacy and Security Policy (hereinafter referred to as “this Policy”) explains the information we collect about you through this Website, as well as the information we collect when you visit our stores or otherwise communicate or interact with Coveclover.co . It explains how we use your personal data, some security measures we take to protect information, and your options to view, modify, and/or restrict our use of this information.
This Policy is part of the Website Terms of Use and is binding on all Website users.
If you have any objections to this Privacy Policy, please stop using this Website immediately.
1. How do we use your personal data?
By providing your personal data, you agree to Coveclover.co Terms of Use. We will use the data we collect to fulfill our commitments to you and provide you with the services you expect.
We need your personal data for the following purposes:
- To create your personal account on CoveClover.co (e.g., your name and email address)
- To process your orders (e.g., your name, address, and bank details)
- To notify you of delivery status via SMS (e.g., your mobile phone number)
- To send you marketing messages, such as newsletters and product catalogs (e.g., your email address and name)
- To be able to contact you in case of any problems with your item's delivery (e.g., phone number and address)
- To answer your questions and inform you of new or changed services (e.g., your email address)
We will only retain your data for as long as necessary to provide you with services, or for as long as required by law.
We cannot delete your data when there is a legal storage requirement (e.g., accounting rules) or a legal basis for retaining data (e.g., an ongoing contractual relationship).
Non-personal data will be used as described above, and in other ways permitted by applicable law, including combining non-personal data with personal data.
In addition, we monitor website usage and traffic patterns to improve our website design and the products and services we offer, and to determine which offers, promotions, or information to send you.
To better serve you, we may aggregate the personal information you provide to us through the internet, mobile devices, stores, or customer service call centers.
We may also combine this information with publicly available information and information we cross-reference from specific partners and other sources. Aggregating this information allows us to better communicate our products and services, special events, and promotions, and to provide you with a more personalized shopping experience.
2. You have the right to request information about the personal data we hold about you.
If your data is incorrect, incomplete, or irrelevant, you can request its correction or deletion. You also have the right to receive a free written document annually about the personal information we hold about you in our account files.
To request this document, please contact info@Coveclover.co customer service. You can withdraw your consent at any time to our use of your data for marketing purposes, such as sending product catalogs, newsletters, or promotional information. You can contact us by phone or email.
3. You can log in to your personal account to update your profile.
Please note that your personal account information is protected by a username and password.
You are responsible for maintaining the security of your username and password, as you are responsible for any actions you take while logged into your account.
4. We will not sell your information to third parties.
However, we may share data with third parties when necessary, such as to complete transactions, provide services, conduct administrative procedures, or when required by law.
Any data forwarded to third parties is used to fulfill Coveclover.co commitments to CoveClover.co. Your personal data may also be provided to organizations such as credit investigation agencies or debt collection agencies for credit investigations, identity verification, credit rating monitoring, and debt collection.
Furthermore, we will share your data if required by law or to prevent potential or suspected fraud. See also CoveClover.co. Your personal data may be shared if the company undergoes a merger, reorganization, or if all or part of its assets are sold or acquired by another party. If you do not wish us to share your personal data in these ways, please do not provide it to us.
5. Cookies
Cookies are data stored on a user's hard drive that contains information about the user.
We use both session cookies and persistent cookies. Cookies enable us to track and understand users' overall interests by analyzing popular areas and products, thereby improving their future experience on our website.
Cookies do not harm your computer system or files. Such cookies can only be read, modified, or deleted by the website that transmits the specific cookie to your computer.
If you do not wish to have information collected through the use of cookies, most browsers provide simple steps that allow you to delete existing cookies, automatically refuse cookies, or choose to refuse or accept the transmission of specific cookies to your computer.
You can easily delete cookies from your computer or mobile device using your browser. See your browser's "Help" section for instructions on how to manage and delete cookies.
You can choose to disable cookies or receive notifications whenever a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to use all features.
6. Security
Coveclover.co takes all precautions to protect user information.
When our registration/order forms require users to enter sensitive information (such as credit card numbers and/or Social Security numbers), this information is encrypted and protected using Secure Sockets Layer (SSL) encryption software. A lock icon will appear at the bottom of your web browser on secure pages (such as our order forms).
The lock icon will not appear when you are not on a secure page. Furthermore, our servers storing personally identifiable information are located in a secure environment and are subject to strict access controls. However, security systems are not foolproof, and encryption systems are no exception.
While we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our website, please email info@coveclover.co for more information.
7. Supplementary Information
To better fulfill our obligations to our customers, Coveclover.co needs to supplement the information we receive with information obtained from third-party sources (such as our affiliated websites).
For example, we will combine user purchasing habits information with similar information from our affiliated websites.
When users purchase goods from these companies, these companies collect and share that purchase information with us so that we can tailor the website to the user's preferences.
If a user's personally identifiable information changes (e.g., postal code, phone number, email address, or mailing address), or if the user no longer needs our services, we will provide a way to correct, update, or delete/deactivate the personally identifiable information provided by the user. Users can do this through the unsubscribe function in our emails.
Changes to this Policy: We reserve the right to change this Privacy Policy and any policies or procedures related to the processing of information collected through this website at any time without notice. You can determine the last revision date of this Privacy Policy by checking the date at the top of this page. Any changes to the Privacy Policy will take effect immediately upon the revised policy being posted on this website. Your continued use of this website after the changes constitutes your acceptance of the then-current revised policy. We recommend that you review our Privacy Policy periodically to ensure you are aware of the latest version.